Returns & Exchanges
At Starrily, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Pack Your Items
Securely place the unused items in their original packaging to ensure they are protected from damage during transit.
- 3.Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.